Vicki Heath

Learning Objectives: Writing Learning Outcomes So They Matter

Why Learning Objectives? Why go to the bother of writing learning objectives for your training program? Our business sees many programs that simply wear participants out by being “nine miles long and one inch thick" with little opportunity to engage learners and practice skills and in the e (posted by Vicki 5 years 271 days ago.)

Measuring Training Effectiveness: How to Get Started

Why Measure Training Effectiveness? You may have been asked by your manager to start to measure the effectiveness of the training programs you provide. Training resources may be shrinking as your client managers complain more often and more loudly that they have not seen any benefits from having their staff away on training. Many training programs today fail to deliver the... (posted by Vicki 5 years 271 days ago.)

Transfer of Training: How to Promote Skill Transfer in Your Organization

Problem of Training Transfer A new inventory system was installed in a typical manufacturing company. Employees in the Purchasing Department were sent off to learn how to use the new software. One month later, the Purchasing Manager finds that only two out of the twelve Purchasing Officers are using the new system. The expected cost savings have not materialized and the Purchasing... (posted by Vicki 5 years 271 days ago.)

Employee Communication Surveys: Seven Tips For Successful Design and Implementation

Employee Survey Benefits Surveying employees is an effective first step in fixing communication problems in an organization. Even if there are no obvious problems, surveys can help get an organization to the next level of performance. Benefits in conducting a communication survey and acting on the results include: improved employee satisfaction lower turnover ... (posted by Vicki 5 years 364 days ago.)